Welcome to GardenMall.co.uk - Q&A
Thank you for visiting Garden Mall where we try and take the strain out of shopping on the Internet. Below we have provided some answers to common questions we receive but if you would like to know anything else please e-mail us at info@gardenmall.co.uk.
How many products are on the site?
There are thousands of products on the Garden Mall database for you to search, compare, buy and review.
Whose products are they?
Currently we have over 25 different partners from some of the biggest high street names (John Lewis, Woolworths etc), biggest Internet names (Green Fingers and Even Greener etc) to smaller specialist shops (Jersey Plants and Garden Bird). Whatever you are looking for, this is a great place to start. To see a list of all our garden partners who provide data feeds click here.
Am I buying from Garden Mall?
No. Garden Mall enables you to find the product, compare the prices for it from each of our partners who supply it. Once you have found the right deal for you, select the 'buy direct from partner' button and you will be taken directly to the relevant page of the partners site so you can buy online.
What is the best way to search the site?
Garden Mall Favourite Searches
At the top of the page we have provided links to the most common searches on this site. Clicking on any of these links will perform a search for these items bringing you the very latest items and prices available.
Free Format Search
Alternatively you can enter your search terms in to the search box and hit the search button. This will search our entire database and provide you with a list of all the items matching your search criteria.
Refining your Seach
In some instances, particularly with thousands of products on the database, this may still bring back too many items to review in which case if you scroll back to the search box you can add some additional words to the entry displayed to refine your search.
See all Partners
If you are looking for a product from a particular Garden Mall Partner then use the 'See All Partners' link in the relevant shop to see a list.
See all Categories
As above, you can also review all the sub-categoies available in each shop.
Finding the right deal
If you have searched using the above hints, you will find the products you are looking for and can begin comparing prices and making your choices. A couple of things to watch out for:
- Our database is organised by product name. As our Partners can sometimes use different names for the same item the items in our pages may be shown separately rather than together. To avoid this problem please check items that have a similar name to the item you first look at.... you may find an even better bargain.
- Similarly, when you are comparing prices makes sure they are like for like - in other words you are not comparing the prices for 'Grease' the DVD, CD and Book when you were only trying to buy the CD. Remember to read the descriptions on our site when comparing and also confirming to buy through our Partner
Prices may vary
We update our database regularly to reflect the latest prices available but there will of course be times when the prices may vary. However, the prices provide a good indication and when you click through to purchase you will see the selling price before anything is confirmed.
Delivery charges
Garden Mall will show the sale price but you may also need to pay delivery charges - again, this will be advised to you before purchase on our Partners site.
Advice?
Garden Mall is an information and web comparison website. All the information is provided in best faith butshould not be interpreted in anyway as advice. Any products you wish to purchase through the partner stores is your decision and if you have any concerns or queries these should be raised immediately with the store you are purchasing from.
Complaints or dissatisfaction
We hope that you find this site easy to use and informative. If for any reason you are unhappy or dissatisfied with your experience on this website please e-mail us at info@gardenmall.co.uk where we will do our best to putit right. If you have a problem with anything purchased from our partner stores then you must go driect to them and use their complaints process.